Privacy Policy
Last updated: January 26, 2026
Astrid Genesis LLC ("we," "us," or "our") operates the Astrid platform ("Service"). This Privacy Policy informs you of our policies regarding the collection, use, disclosure, and protection of personal data when you use our Service.
By using the Service, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your privacy and handling your data in an open and transparent manner.
1. Information We Collect
We collect several types of information for various purposes to provide and improve our Service:
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information, including:
- Email address
- Username and display name
- Profile information, bio, and location
- Profile picture and avatar
- Content you post, including text, images, videos, and other media
- Messages and communications with other users
- Payment information (if applicable)
Usage Data
We automatically collect certain information when you use the Service:
- IP address and device information
- Browser type and version
- Pages visited and time spent on pages
- Referring website addresses
- Operating system and platform
- Clickstream data and interaction patterns
- Search queries within the Service
Cookies and Tracking Data
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. See our Cookie Policy for more details.
2. How We Use Your Information
Astrid Genesis LLC uses the collected data for various purposes:
- To provide, maintain, and improve our Service
- To enable you to create and manage your account
- To facilitate connections and interactions between users
- To personalize your experience and show relevant content
- To notify you about changes to our Service
- To provide customer support and respond to your requests
- To gather analysis and valuable information to improve the Service
- To monitor usage patterns and detect technical issues
- To detect, prevent, and address fraud, security issues, and technical problems
- To send you marketing communications (with your consent where required)
- To comply with legal obligations and enforce our Terms of Service
- To protect the rights, property, and safety of Astrid, our users, and the public
3. Data Storage and Security
The security of your data is important to us. Astrid Genesis LLC implements appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
These measures include:
- Encryption of data in transit using SSL/TLS
- Encryption of sensitive data at rest
- Regular security assessments and audits
- Access controls and authentication mechanisms
- Employee training on data protection
- Incident response procedures
Important: No method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. You acknowledge and accept this inherent risk.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data ("right to be forgotten")
- Right to Restrict Processing: Request limitation on how we use your data
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing of your personal data for certain purposes
- Right to Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us at privacy@astrid.com. We will respond to your request within 30 days. Please note that certain rights may be limited by applicable law or our legitimate business interests.
7. Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13.
If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us immediately. If we become aware that we have collected personal data from children without verification of parental consent, we will take steps to remove that information from our servers.
If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent's consent before we collect and use that information.
8. International Data Transfers
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there.
By using the Service and submitting your information, you consent to the transfer, storage, and processing of your information in the United States and other countries where we operate. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
9. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to:
- Comply with our legal obligations
- Resolve disputes
- Enforce our legal agreements and policies
- Provide the Service to you
We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen security or improve functionality of our Service, or we are legally obligated to retain this data for longer periods.
When you delete your account, we will delete or anonymize your personal data within 90 days, except where we are required to retain it for legal, regulatory, or security purposes.
10. California Privacy Rights (CCPA)
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):
- Right to Know: Request information about the categories and specific pieces of personal information we collect
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt-out of the sale of your personal information (Note: We do not sell personal information)
- Right to Non-Discrimination: Not receive discriminatory treatment for exercising your privacy rights
To exercise these rights, please contact us at privacy@astrid.com. We will verify your identity before processing your request and respond within 45 days.
11. Changes to This Privacy Policy
Astrid Genesis LLC may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.
For material changes, we will provide more prominent notice, such as:
- Email notification to the address associated with your account
- In-app notification when you next use the Service
- Notice on our homepage or other prominent location
We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy, or wish to exercise your privacy rights, please contact us:
Astrid Genesis LLC
Email: privacy@astrid.com
Subject Line: Privacy Inquiry